Triage faster. Quote sooner.
Underwriting teams are overwhelmed by disjointed submissions. Indico turns
fragmented intake data into fast, confident triage decisions — so you can route
the right risks faster and quote more business, with less manual work.
Why submission triage
still slows you down
Carriers invest heavily in pricing and quoting — but still rely on manual triage to decide what gets there. The result: delays, wasted capacity, and missed business.
Submissions arrive in 10+ formats, across systems
Manual intake spans PDFs, emails, portals, and attachments — forcing teams to hunt and copy-paste across disconnected tools.
Key data is buried in emails, loss runs and SOVs
Critical details like insured name, revenue, TIV, and location are trapped in unstructured documents and need to be rekeyed.
Appetite decisions are manual and inconsistent
Indico provides full auditability and human oversight. Every prediction is traceable — with visibility into model logic, decision criteria, and exceptions, so Ops leaders can scale confidently, without compromising compliance.
Slow triage delays quoting and frustrates brokers
By the time a submission gets to an underwriter, the best risks are already 
gone — and the broker’s gone with them.
From chaos to clarity:
how Indico automates triageÂ
Indico automates submission triage by turning unstructured intake data into structured, decision-ready insights. Our platform ingests submissions across channels, extracts and enriches key fields, scores against appetite, and routes to the right team — all before an underwriter touches it.
Ingest
Connects and extracts instantly
Extraction Agents unbundle submissions and claims, capturing data from emails, attachments, SoVs, loss runs, and more.
Enrich
Fills gaps, fast
Enrichment Agents close gaps, classify details, and add context to create clean, structured data.
Decide
Drive confident decisions
Next Best Action Agents surface appetite fit, triage, and routing recommendations — instantly.
From hours to seconds.
Convex streamlines SOV and loss run triage.
Convex cut manual review time to seconds with Indico — streamlining SOV and loss run intake and accelerating decision-making.
“We’ve achieved more with you in 8 weeks than we have in 3 years with other vendors in this space…and I think that the people at Indico have actually made it a really enjoyable process.”
Real stories, real insights
The Unstructured Unlocked podcast
Real conversations with insurance leaders rethinking how decisions get made — from intake to insight.
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